POSITION REQUIREMENTS

Licenses or Certifications: N/A

Total Education, Vocational Training, and Experience: High school diploma or GED equivalent. Must have a working knowledge of healthcare billing and be comfortable operating computers and application software.

SKILLS AND ABILITIES 1. Ability to solve practical problems and deal with a variety of situations that arise with insurance claim adjudication. 2. Respond promptly to customer needs; Responds to requests for service and assistance; meets commitments. 3. Oral Communication and Interpersonal - maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things; Contributes to building a positive team spirit. 4. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. 5. Displays orientation to profitability and conserves organizational resources. 6. Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differencees. 7. Works with integrity and ethically. 8. Is consistently at work and on time and punctual to meetings. 9. Plans and organizes priorities and work activities; Uses time efficiently. 10. Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 11. Meets productivity standards; Completes work in timely manner; Strives to increase productivity.